Volume 39 Issue 3
Table of Contents:
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Click on the Manufacturers' name to view their web site.

Page 1  How to Handle Customer Complaints by Kevin Stirtz
Page 2  Mr. Gasket Co.
Page 3  Networking and the Brand by Tom Marx
Page 3  SEMA Hall of Fame Inductees
Page 3  New Members
Page 4  Has Your Current Marketing Lost Its Effectiveness by Maylan Newton
Page 5  An Interview with John Julis by Richard Bennett
Page 6  New Online Resource
Page 6  Finally... Stimulus Money for Auto Parts Industry
Page 7  Pep Boys Opens First Speed Shop in L.A.
Page 7  SBA Launches Program to Get Interest Free Hardship Loans
Page 7  We Salute Our Troops by Will Jordan
Page 8  Penny Wise and Pound Foolish
Page 9  Update: Government Scrapped Vehicle Program
Page 9  SBA Launches Program continued from page 7
Page 10 Where Are They Now? John Simmons by William Groak
Page 11 Open Letter: A MSD Announcement
Page 11 Where Are They Now? continued from page 10
Page 11 Jaz Products
Page 11 Canton Racing Products
Page 12 Speed: The Last Ten Years
Page 13 Speed: The Last Ten Years continued from page 12
Page 14 Miscellaneous Ramblings by John Julis
Page 15 Unilateral Price Policy
Page 15 Minimum Advertised Price Program (MAP)
Page 16 PWA University Spring Semester in Session
Page 16 R & R Marketing Consultants
Page 17 We Salute Our Troops continued from page 7
Page 17 Manufacturers' Representatives
Page 18 Manufacturers' Representatives
Page 19 Manufacturers' Representatives
Page 20 Manufacturers' Representatives
Page 21 Manufacturers' Representatives
Page 22 PWA 2009 Board of Directors
Page 23 Painless Performance Products
Page 24 PWA Sponsoring Warehouse Distributors